Return Policy & Guarantees

General Item Return Policy :

 

In most cases, items shipped from Boows can be returned within 3 days after delivery or 30 days after shipment if the delivery date is not traceable. If your order was shipped to Brazil or Russia, you can send it back to us within 40 days after shipment.

Please contact us before returning a defective item; otherwise the return process may be delayed.

 

Boows products are covered by the following guarantees:

 

3 Days DOA Product Guarantee - If your product arrives damaged, is not working or is not as described, please contact us within 3 days after receiving it. We can arrange a full refund or a reshipment of your order. Click here to view more.

 

3 Days Return To Us If you are not satisfied with your purchase, you can return its content to us within 3 days after its delivery date. Please ensure that the item is in good conditions and we will arrange a refund of the price you paid minus the shipping fees after receiving it. For hygiene reasons, certain types of adult and clothing products can not be returned if they have been opened and/or used. Click here to view more.

 

   Registration Terms -Customers should be responsible for entering a correct and complete shipping address. Please do not hesitate to contact us once you realize that your address is not the one you wanted to select. We will not be able to change it after your order has been shipped.